I am pleased to see more and more business owners coming to grips with one essential truth: without customers, there is no business.
Get off your e-mail, tear yourself away from the Internet and do something novel: Pick up the phone or get in the car and go visit your customers.
'Spyder Works helped us generate ideas that resonated well, and focus us on the ones best for our business.'
One of the biggest risks in the economy is the fumbled hand-off of family businesses from one generation to the next.
Well, 25 years into my entrepreneurial journey, there’ve been no epiphanies for me, and certainly no genies.