Design-Driven Strategy: A unique philosophy that can move your business a long way.
Is it time to put your brand promise to work?
April 25, 2017
Is technical and functional proficiency enough to sustain and build your brand? Admittedly, it’s vastly important that your elevator maintenance crews not make mistakes.
Companies built on customer needs are all too rare
January 18, 2017
I am pleased to see more and more business owners coming to grips with one essential truth: without customers, there is no business.
